Velkebdt's Privacy Policy – Your data is protected

Welcome to the velkebdt Privacy Policy. This document has been prepared in English for members in Bangladesh so you can clearly understand how we handle your data.

Velkebdt is an online betting and lottery platform serving users in Bangladesh. When you use our services, you provide certain personal information — this Privacy Policy explains in detail how that information is collected, where it is stored, and how it is used.

By creating an account on velkebdt or continuing to use our services, you are considered to have accepted this privacy policy. Please read the full policy carefully before registering.

Velkebdt collects various types of information in order to deliver its services. A detailed breakdown by category is provided below:

We never collect your mobile banking PIN, password, or full card number. All payment transactions are processed exclusively through secure gateways.

Velkebdt uses your information only for specific, legitimate purposes. The main reasons we use your data are:

• Account management: Confirming your registration, keeping your login secure, and protecting your account.
• Identity Verification (KYC): Verifying age and identity to ensure only eligible individuals access the platform.
• Payment Processing: Processing deposits and withdrawals quickly and accurately.
• Fraud prevention: Detecting and preventing duplicate accounts, bonus fraud, and unauthorized transactions.
• Customer Support: Resolving your complaints and queries promptly.
• Service Improvement: Analyzing usage patterns to improve the overall platform experience.
• Promotional Communications: Keeping you informed about bonuses, offers, and important updates — you can opt out of these messages at any time.
• Legal Obligations: Complying with applicable laws and regulations.

Velkebdt does not typically share your information with third parties. However, there are limited circumstances under which information may be shared:

• Payment Processors: Only the minimum information required to process payments via bKash, Nagad, or Rocket is shared.
• Legal Authorities: Information may be disclosed in response to a lawful order from a Bangladeshi court or regulatory authority.
• Security Investigation: When required to assist law enforcement agencies in investigating fraud or criminal activity.
• Technology partners: Server management and security service providers — all bound by strict confidentiality agreements.

Outside of the limited cases above, velkebdt does not disclose your information to any advertisers, data brokers, or other commercial parties. A minimum data principle is always applied before any sharing with third parties.

Velkebdt uses cookies on its website. Cookies are small data files stored in your browser that help maintain site functionality and improve your experience.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security — the site cannot function properly without these.
• Functional Cookies: To remember your language, preferences, and settings.
• Analytics Cookies: To understand which pages are used most — all data is kept completely anonymous.

You can manage or disable cookies from your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Velkebdt follows industry-standard technologies and practices to protect your data. The key pillars of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification is available for added account security.
• Regular security audits: Regular penetration testing is conducted to identify system vulnerabilities.
• Restricted Access Policy: Only authorized personnel can access specific data.
• Data backup: Data is backed up regularly to prevent any loss.
• Unusual Activity Monitoring: Suspicious logins and transactions are automatically detected and blocked.

In the event of a data breach, velkebdt will notify affected members within 72 hours via email or SMS and take immediate steps to resolve the issue.

Every velkebdt member has the following rights regarding their personal data. To exercise these rights, email us at support@velkebdt.net:

Velkebdt is a platform strictly intended for users aged 18 and above. We do not knowingly collect any information from individuals under 18.

Date of birth is verified at registration, and ID may be requested if there is any doubt. If a minor is found to have opened an account by mistake, it will be closed immediately upon discovery and all associated data will be deleted.

Velkebdt reserves the right to update this Privacy Policy as needed. When significant changes are made, we will:

• Send a notice to your registered email address.
• We'll announce it on the website's top banner with the effective date.
• We will update the "Last Updated" date at the top of the page.

Continued use of velkebdt after any changes to this policy will be taken as acceptance of the updated terms. If you do not agree with the changes, you may request to close your account.

Contact us for any questions, concerns, or requests related to our privacy policy. Our team is always here to help.

For privacy-related requests, please write "Privacy Request" in the subject line of your email. We will respond within 7 business days.